Privacy Policy

Last updated: December 2024

1. Introduction

Trendicator ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services at trendicator.co.

2. Information We Collect

We collect the following information:

  • Email address - to manage your account and send important updates
  • TradingView username - to grant access to our indicator
  • Payment information - processed securely by Paddle (our payment provider)
  • Usage data - basic analytics to improve our service

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Grant access to the TradingView indicator
  • Process payments and manage subscriptions
  • Send transactional emails (welcome, access granted, etc.)
  • Respond to support requests
  • Improve our product and user experience

4. Payment Processing

All payments are processed by secure third-party payment processors. We do not store your credit card information on our servers. All payment data is handled in accordance with PCI DSS standards.

5. Data Security

We implement appropriate security measures to protect your personal information. Your data is stored securely and access is restricted to authorized personnel only. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We use trusted third-party services for payment processing, email delivery, and hosting. These services have their own privacy policies and handle data securely.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

To exercise these rights, contact us at info@trendicator.co.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
info@trendicator.co